Helping Clients Grow

In a Nutshell

We provide experienced market research, business analysis, customer experience, and business development/strategy resources to help our clients maximise their potential from new and existing customers & markets

Contact Us

Contact us NOW

to see how we can help

Business Unit Audit

What is it?


The Business Unit Audit is our all encompassing audit that provides a broad review of the performance of a specific branch, department or business unit in relation to its product or service offering and target customer base (internal or external). We focus on the main objectives of the unit and how well they are being delivered.


The resulting report includes a detailed action plan to improve performance where necessary and take advantage of fresh opportunities.


Who is it for?


The audit is for a company that is looking to better understand issues with a specific business unit or is looking for some fresh insight into how it can be further developed.


Audit Scope & Outputs:


  • Unit objectives & current performance
  • Product/Service Offering
  • Sales & Marketing
  • Customer Needs
  • Customer Service & Experience
  • Systems & Processes
  • Trends impacting on the business unit
  • Current position in the market
  • SWOT analysis


    Audit Report & Action plan focussed on;


    • Identifying any underlying issues & corrective actions for the business
    • Opportunities for future development and growth


    Audit Research Methods


    Desk research

    Literature review - systems, processes, etc

    Interviews and questionnaires with senior management and staff

    Depending on size and nature of business - workshops with staff

    Telephone and/or personal interviews with;

    • Key customers and prospects (internal or external)
    • Other industries bodies/stakeholders as appropriate

    Mystery shopping (if appropriate)



    We also offer a full Money Back Guarantee if the Audit does not live up to your expectations. For further information call 0115 971 1957 or email





    "With Gary's help we were able to rapidly enter the UK market and achieve exceptional growth in our first year. Gary worked with us to adapt and develop our UK sales and marketing strategy to meet UK customer requirements, and successfully helped us sign up several major key accounts in our industry. I would recommend Gary to any company that is serious about growing its business".
    Patrick Frimat, MD, RSI Video Technologies



    First name *

    Last name *

    Company name *

    Telephone number *

    Email address *

    Enter the numbers *

    Fields marked * are compulsory