Our Business Growth Audit is our all encompassing audit that provides a complete assessment of the growth potential of your business and provides a comprehensive action plan for growth.

In broad terms we look at the following key questions for your business;

• Where is the business right now?
• Where would you like the business to be?
• What is the ultimate potential of the business?
• What is the quickest, easiest, most effective, and most profitable way to get it there?

Audit Scope & Outputs

We look in detail at key areas that impact on the growth of your business, namely;

• Business strategy
• Sales & Marketing Strategy and Resources
• Customer Service
• Product/Service
• Internal systems and processes that impact on growth
• External market and competitive forces

The main output of the Business Growth Audit is our Alchemy Action Plan which provides specific and measurable recommendations in the following areas;

• Market strategy including USP, business differentiation, and routes to market
• Training requirements
• New system & process requirements (sales and marketing, customer service)
• Product or service development requirements
• Specific actions for;
  • Generating more leads
  • Improving lead conversion ratio
  • Increasing average order value
  • Profit margin enhancement
  • Increasing order frequency per customer
  • Improving customer loyalty and buying lifetime

Audit Research Methods

Our research methods include, but are not limited to;

• Structured questionnaires and interviews with senior Directors and staff
• Workshops with staff (depending on business size and nature)
• Systems & literature review (those impacting on sales, marketing, and customer service)
• Market research including an in-depth competitor analysis
• Customer research – existing customers, past customers, prospects
• Mystery shopping
• Observations

We also offer a full Money Back Guarantee if the Audit does not match your expectations.